PRIVACY POLICY

  1. Introduction

    1. S&C Produtions (or “S&C” or “the promoter” or “we”) takes the privacy of your personal information (or “data”) very seriously. This policy explains how and for what purposes we use the information collected about you at our events, via our website, social media and other online channels. Please read this privacy policy carefully. By using our website and attending any events organised/promoted by S&C, you are agreeing to be bound by this policy in respect of the information collected about you.

    2. If you have any queries about this policy, please get in touch at info@strawberriesandcreem.com and we will do our best to answer your questions.

  2. Personal information collected and use of this information

    1. Here is a list of the information that we collect about event attendees, website users and those opting in to S&C marketing communications via email and/or SMS (or “S&C updates”):

      i) Name: we store this for those purchasing/registering for tickets, or if provided as part of an opt-in to S&C updates. This is in order to identify ticket holders and/or opt-in registrants uniquely, and helps in the interest of on-site safety at our event(s).

      ii) Email: we store this for people who have opted in to S&C updates, and those who register for tickets/guest list (you must opt in to receive S&C updates as part of this registration process). We will only send you relevant information about Strawberries & Creem/S&C. You can unsubscribe from S&C update emails at any time via the link in the footer of all our marketing emails.

      iii) Photo/videos: professional photos/videos will be taken/filmed at S&C events, and may be used for promotional purposes after the event. By attending any events organised/promoted by S&C, you are agreeing to being photographed/captured on video and to the use of this material without your specific consent.

      iv) Phone number: we may require this for those purchasing tickets to our events. Customers may also provide their mobile phone number when registering for tickets or S&C updates. In this case, this information may be used to communicate news/announcements and promotions about S&C via SMS and WhatsApp. You can unsubscribe at any time by contacting us.

    2. Other use of this information

      i) Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime) or if it is essential to do so in the delivery of our events (for example, to identify and inform specific customers of urgent/important information regarding the event).

      ii) Cookies - When you visit this website we may store some information (commonly known as a "cookie") on your computer, to help us customise content and to analyse traffic to the website.

      a) Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. A cookie helps you get the best out of our website and helps us provide you with a more customised experience when you visit.

      b) You can block or erase cookies from your computer if you want to (your browser's help screen should tell you how to do this).

      iii) Social media

      a) We may use email addresses of ticket purchasers/registrants and event attendees, and those who have opted in to S&C updates, to communicate news and promotions via your social media channels. This information is used only to deliver content from Strawberries & Creem/S&C and related to S&C events, and will never be used or shared outside of this function.

      b) We may also use information about visitors to this website in order to communicate to you via your social media channels (using technology such as Facebook pixel). This enables us to customise content and communications to be maximally relevant to all of our audiences, based on the information you have viewed on this site and sites of trusted partners to S&C.

  3. Right to erasure (also known as ‘right to be forgotten’)

    1. You have the right to erasure of your data from our systems. This can be done by contacting us at info@strawberriesandcreem.com.

  4. Data retention

    1. After consenting to us using your personal information as described in this policy, we will retain it on our system for as long as we: i) require it in delivery of our events; or ii) deem to be a suitable period within which you may remain engaged with S&C and interested in attending S&C events or ii) until you opt out of S&C updates. After that we will delete your data in line with this policy.

  5.  Other websites

    1. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website, and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

    2. In addition, if you linked to this website from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

  6.  Further questions

    1. If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by emailing us at info@strawberriesandcreem.com.